Kitty Kottages
We are pleased to offer excellent accommodations for your cat. Our facilities have been thoughtfully designed to provide a comfortable home away from home.
Our facilities are classy, clean, comfortable and bright and spacious. They have been designed according to the specifications provided by the Feline Advisory Bureau. Properly designed housing ensures that your cat will be safe, secure, and comfortable in your absence. For a complete view of our facilities, scroll down to the pictures and the video.
Each suite includes a bright and spacious indoor area, as well as a covered outdoor sunroom. Every suite is furnished with an adjustable warming lamp and a Feline Snoozer climbing tower for your pet’s comfort and enjoyment. Your cat may come home asking for one of these climbers, so be prepared!
- Peaceful Rural Location: the Kitty Kottage is located away from the dog kennels on a separate part of the property.
- Outdoor Covered Sun Rooms: protected by UV filtered clear roofing for year-round enjoyment by your cat or kitten
- Double Gating Throughout Facility
- High Quality Ventilation System
- Quality Toys: for the kitten in every cat
- On-Site Isolation Unit: in the event that a kitty needs specialized care
- Your cat will enjoy a minimum of three snuggle/play times per day.
- Enjoy your holiday knowing that your cat is staying in secure, hygienic facilities located in a quiet rural environment.
- Geriatric cats, or cats requiring medication, are all catered to by our experienced team.
Single Occupancy: $21 per calendar day*
Double Occupancy: $34 per calendar day*
Billing will be calculated by adding check-in day, check-out day, and every day in between. We accept E-Transfer, Debit, Mastercard, Visa, Cheque, and Cash.
*All rates subject to GST
Before You Arrive
As you plan and prepare for your cat’s stay with us, we ask that you follow these instructions for the safety and comfort of your pet.
- Please bring your pet’s own food and treats, as we are happy to accommodate your usual feeding routine.
- Please carefully label all food, treats, and medications with your pet’s name and your last name.
- Your pet must arrive with proof of current vaccinations or a statement of health from a licensed Veterinarian: Rabies
- Your cat must arrive in a cat carrier for their safety, as this makes the transition from your vehicle into the Kitty Kottage safe and efficient.
- Please make sure your cat is ‘flea free’. Please check and treat them before arriving.
- We appreciate if you have your cat’s claws trimmed before boarding them. This helps with care and handling of your cat and reduces damage to our facilities.
Best Friend Care is a small family-operated business providing excellent personalized care and attention for your furry friends. Due to the size of our facility we often reach full occupancy, which unfortunately requires us to turn away and/or place our guests on wait lists.
In order for us to continue providing reliable pet boarding services we are instituting a formal Reservation and Cancellation Policy.
1) All reservations will now require a deposit. No reservation will be confirmed until this deposit has been received.
The deposit fee will go towards the total cost of the stay.
We understand that travel plans can change and that unexpected events may occur. With this in mind, we are happy to offer a full refund of the booking deposit if reservation changes or cancellations are made with adequate notice as per the following requirements:
Peak Season (May Victoria Day weekend to October Thanksgiving weekend and December 10 - January 10)
In the event that a reservation overlaps between Non-Peak and Peak Season periods it will be considered a Peak Season reservation.
Deposit Required: 50%
Remainder of Payment Due: 3 days before arrival
Required notice for full refund of deposit: 7 days
If you wish, the amount can also be credited to your account for a future stay.
Required notice for changes to original reservation: 48 hours.
This applies in particular to early pick-ups. If you provide a minimum of 48 hours that you plan to pick up your pet one or more days earlier than your original reservation period we will adjust your final fee to reflect the actual length of stay and refund the difference.
Non-Peak Season
Deposit Required: 25%
Remainder of Payment Due: Upon drop-off of pet
Required notice for full refund of deposit: 48 hours
If you wish, the amount can also be credited to your account for a future stay.
Required notice for changes to original reservation: 48 hours.
This applies in particular to early pick-ups. If you provide a minimum of 48 hours that you plan to pick up your pet one or more days earlier than your original reservation period we will adjust your final fee to reflect the actual length of stay and refund the difference.
2) Payment Options
In person payments by credit card, debit, or cash are welcome.
Etransfer payments are also welcome. However, due to occasional bank delays in processing of electronic payments, please understand that your reservation will not be confirmed until we have received confirmation of the eTransfer. Additionally, we require that the remainder of the reservation fee be made at least one day before pet drop-off.
3) Any cancellations or changes to reservations must be made in person, via email, or via phone conversation.
You are also free to leave us a phone voicemail when canceling or making reservation changes. All voicemails we receive are time-stamped and digitally recorded. Upon receipt we will phone or email you back to confirm that we have received the change/cancellation.
If applicable, any additional costs will be added to the invoice and due at time of pick-up.
There will be no exceptions to any of the above policies. Please do not ask staff members to provide refunds or to make any other fee adjustments.
